Testimonials: August 2023
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beyond the call..
You have all gone beyond the call of duty and so helped me to transform an overcrowded dump room into a beautiful office/bedroom. A room I can now truly enjoy and share, thanks to the unique team at StudyBed
Val Janes ( Aug 2023)
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a stick of Blackpool Rock…
I just wanted to drop you a line, to say thank you for all the help and advice we received from the team at StudyBed, with our recent purchase.
The first thing to say is that we are absolutely thrilled with our StudyBed. The quality is terrific, and it is exactly what we were looking for to furnish our small 3rd bedroom, which we will now use principally as a Study but can convert to a bedroom when we have a number of visitors.
In a world where it seems that complaining is way of life, I think it is important to recognize the fantastic service we have had from the individuals we have had contact with throughout the process of finding, enquiring, buying, collection, delivery and assembly of our StudyBed.
This started with Dawn, who was demonstrating the StudyBed at Crufts and was very helpful, informative, and encouraged us to make touch with the office in Thame to establish if the StudyBed could be delivered to our home in South Eastern Spain. Although a little time passed before we returned to Spain this is where you picked up the ball. You have been so helpful and pleasant to work with during the process of dealing with the initial enquiry, answering further questions, and then confirming our order and getting production underway. At this point Nigel became our point of contact. Initially confirming when the StudyBed would be ready for collection and then ensuring the various parts were so well wrapped and protected that our transport company collected all the parts and delivered them here to us in perfect condition. There was bit of a delay while we waited for some plug sockets to be moved but once this was done, my wife and I were able to assemble the StudyBed, following the clear instructions, without too many “head scratching” moments and Chris was on hand yesterday to help us with these! I have sent you pictures of the assembled StudyBed in situ and, as mentioned earlier in this note, we couldn’t be happier with our purchase.
The one constant theme throughout the purchase experience has been the very friendly team at StudyBed who are clearly totally committed to delivering an excellent experience for customers. Like a stick of Blackpool Rock this quality seems to run through the company and as corporate culture starts at the top your MD should be very proud of his team and his business.
Once again, many thanks for all you and your colleagues have done to help us. We would be very happy to allow your potential customers to view the StudyBed, although I suspect that you may not have to many of those in this part of the world. Having said that I am sure our StudyBed will generate a lot of interest amongst our friends!
Best regards
Colin Beevers (July 2023) Spain
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Gained another room
More than happy with our new study bed. We are making good use of it and it feels like we’ve gained another room in the flat, which has made it a worthwhile investment. A couple of friends and family have expressed an interest already. Ian, your delivery/furniture assembly person was pleasant and did a great job and was attentive throughout ensuring the common areas were not damagedThanks again.Ross Napier ( July 2023) Glasgow